![]() ![]() In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. Office Products and Wireless Returns Policy New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Wondering if you found what you were looking for, I came across this post looking for the same thing. Fireside Amber more of a campfire, smokey smell. Please Contact Us and see About Items That Can’t Be Returned. Evening Fireside Glow legit smells like wood burning in a fireplace. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Questions? See our full Easy Returns Policy.You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. Items damaged through normal wear and tear.Final sale items (with prices ending in $.X7 or $.X9).Made to Order items, including custom rugs and furniture.Items without an original receipt or gift receipt.Items non-eligible for returns or exchanges: Bring to UPS Location (under 70 lbs) – See our full Easy Returns Policy to start the process.A gift receipt or original receipt is required for all returns and exchanges. ![]() Discover the latest ideas, inspiration and insider tips for your home and closet, The Little White Company and more. Stores - You can return most non-furniture items to your local Pottery Barn store for free. Create relaxing, fireside-inspired moments with our Fireside fragrances.Review the full list of ineligible items and our refund policy below before starting the process. Monogrammed items and Made to Order furniture or rugs are not eligible for returns. An original receipt or gift receipt is required. You can return eligible item(s) within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. View the complete Shipping and Delivery Information page. Note: Next Day Delivery service is not available for some oversized items, White Glove Delivery, out of stock items, personalized items or for items shipped directly from the manufacturer. If we receive your order by 4pm PT Monday through Friday, you'll receive your order the next business day orders placed on Friday after 4pm PT through Sunday will arrive on Tuesday. We can arrange for next day delivery to most destinations within the contiguous 48 states, for an extra charge of $26.00 per address. UPS can deliver most in-stock items within 3-5 business days. ![]()
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